RedCloud Professional Services

The role of professional services is to apply our products, specialist skills, expertise and experience to help clients solve business problems and fuel their future success. We do this through combining in depth knowledge of our products and platform with domain expertise and specialist skill disciplines that client organisations don’t have within their business. We can add this value to our clients and partners through the provision of four pillars of services, unlocking opportunities.

Solution Implementation Services

Applying our expertise to execute well managed, efficient projects that maximise ROI and accelerate time to value.

  • Project Management
  • Strategic Consulting
  • Solution Design
  • Configuration & Deployment
  • Software Customisation
  • Software Integration
  • Testing

Training & Education Services

The RedCloud platform helps you to reach more customers than ever before. The key to maximising this is the people that run manage it.

  • Flexible tailored training programmes
  • Custom Documentation and Material
  • Professional Certification

Customer Support

  • Every business is different, has different needs and priorities.
  • Our tiered support services allow you to balance operational costs and access to premier application support services.

Hosting & Managed Services

  • Infrastructure & hosting of enterprise grade software is complex and expensive.
  • Our specialist infrastructure engineers and cloud hosting options take this strain off your business and allow you to focus on what is important to your business.

Partner Success Programme

Leveraging our internal expertise, best-practices, processes and tools to enable. We support to ensure partner success will be an ongoing engagement, wrapping not only the product knowledge but also the practices, artefacts and governance that will ensure smooth delivery and positive representation of our brand.